Frequently Asked Questions

How long does it take for my order to reach me?

Every order is generally shipped within 3 workdays and will arrive to your mailbox or closest post office depending on where you live, within 5-7 workdays in EU or within 7-10 workdays for the rest of the world.  Sometimes it may take a bit longer due to various crisis in the shipping industry caused by COVID and war in EU so please be patient and understanding – the order WILL eventually arrive! Every order is also provided with a tracking number so you can keep an eye on it’s journey. Don’t hesitate to ask if you are unsure of something, just write to info@artshi.ee and I will answer you shortly!

How can I track my order?

After your order is shipped (usually within 3 workdays after placing the order), you’ll get a tracking number to your e-mail. You can check the status of your order by using that or by inputting your order number here.

Also, you can always contact me via e-mail info@artshi.ee and I’ll let you know how far your order is.

Do you ship internationally?

Yes, I give my best to deliver products all over the world so if you are in doubt or have any questions considering shipping to various locations then please do let me know and ask at info@artshi.ee


How are the designs made?

All the garments available at the webstore are either DTG printed or screenprinted depending on the design. Sometimes DTF technology is chosen depending on the design and quantities. The exact materials and measurements of every garment is described at the product description. If you have specific wishes regarding printing technology then feel free to let me know via info@artshi.ee before placing your order.

How should I wash the garments with printed designs?

Since we use varioud printing technologies, there isn’t a one answer to this. If you’re unsure which technology was used in the making of your order, feel free to ask! The most durable are screenprinted and DTG printed garments, DTF may need a little more care.

The safest is to wash inside out and in temperatures up to 30-40°C with minimum centrifuge. Also avoid using bleach or other strong chemicals and do not dry your garments in a dryer. Quite standard cautions for any garments if you want them to live longer 🙂


How to get ARTSHI to make me a custom T-shirt that no-one else has?

This is how ARTSHI got started. I’d love to hear all the wild ideas of what you want to see on your shirt so send a short description to me at info@artshi.ee and we’ll go from there. I’ll draw up some sketches for you and once you’ve confirmed the perfect sketch, I’ll get to work and make it happen!

How to get ARTSHI to restore my vintage bicycle?

I love vintage bicycles! For starters send me pictures of your bicycle and your wildest dreams about the finished result so I could figure out an estimated cost and make you an offer.

How to get ARTSHI to paint a huge mural on my wall?

Wall paintings and mural art is my thing! Give me a quick idea of the results you are after and send the measurements with some photos of the wall you want to decorate so I could give you an estimated price.

More questions? Contact me!
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